The founders and the management team are a group of professionals who have never compromised
on business ethics and common business values. They carry this through to the company as well.
The values we stand by are :
Right from the onset of discussions, we as a team focus on being transparent with our clients. We only agree on those points that can be done. We also aim to make the expectations and deliverables clear to all parties involved before taking on any assignment. This, we feel, is the right and only method to build trust – which is very important to any company.
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Treating everyone with respect is important, be it our client or our staff.
We do not tolerate discrimination of any kind. If such incidents do occur, swift and stern actions are taken. We believe in the concept of treating our staff with respect and dignity, and they, in turn, will take care that the business prospers.
Treating one with respect also means helping one to develop. This is done through various trainings conducted in-house, not only for the business needs but also for self-development. This aspect creates a more healthy work environment and happier employees.
The respect to our clients is shown in the timely delivery of deliverables, respecting their privacy and organisational laws.
Every individual within the company is accountable for the tasks assigned. Taking accountability for one’s actions is encouraged as it aids in learning from them and developing strategies to prevent them from recurring. This method helps to constantly improve internal processes, resulting in more efficient service to our clients.
Promoting accountability among staff increases honesty within the organisation thereby creating trust. This trust is the cornerstone of our team.
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Maritime Support Solutions relies on its professional team, who are specialists and have in-depth knowledge of logistics processes, to provide solutions that are in tandem with industry best practices. This know-how of the industry and its operations, coupled with the technologies that we employ, enable us to provide you with the most appropriate solutions and services.
This approach of non-compromised excellence helps to achieve our objective of building a long-term relationship with our clients.