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Maritime Support Solutions – A Glimpse Into The Future

Globalization has brought the world closer, provided access to new markets, talent and technologies, and lowered the cost of many goods and services. However, this has brought with it its own set of challenges for the maritime industry. These challenges often lead companies to increase resources and concentrate less on their core functions. At Maritime Support Solutions, we aim to help these organizations concentrate more on their core businesses and improve efficiency.

Maritime Support Solutions intends to help by using the latest technologies to meet the challenges faced by the maritime industry as it transforms itself.

At Maritime Support Solutions, we understand that each organization has its own unique way of working and methods to achieve the end result. Accepting this fact, we work together with our clients to take up their challenges and collaborate towards finding the appropriate strategic solutions in business processes. Thus, putting our motto “Shared future together” into practice.

Business Process Outsourcing Services

Repetitive and non-core processes are a bother for every organization. This often leads to holding up a sizable amount of resources that could be used more productively. Using the latest technologies and a trained workforce, we at Maritime Support Solutions aim to help organisations with these repetitive tasks and decision-making.

These services include:

Documentation Services

  • Import Manifests
  • Export Documentation
  • Transshipment documentations

Operation Service

  • Terminal Operations
  • Equipment Control
  • Slot Booking
  • Sailing Schedules

Accounting Services

  • Freight Bill Processing
  • Invoice Generation
  • Payment Scheduling
  • Monitor Invoice Payment
  • Invoice Rating Disputes
  • Invoice Auditing

IT Consulting

Often we have seen that the IT solutions available in the market are not flexible enough to make the necessary changes or to have the level of automation that is required by the client. Due to the complexity of the processes and the few individuals who can put these processes on paper, the number of software providers for the Marine industry is also few.

To help our clients, we provide services where we take it upon ourselves to understand the requirements of our clients, ascertain their pain points, and provide the software solution that is required. The solutions that we provide use the latest technologies and help to increase the productivity of the available resources.

Maritime Support Solutions works with many software providers for this service. However, unlike offering a product, we provide you with a solution that can soothe your pain points. The solutions are often based on cloud technology, which provides the added advantage of scaling up when the need arises. We promote the use of artificial intelligence to take over the mundane and repetitive tasks that are often associated with the various processes.

Digital Marketing

In the age of digital communication, many traditional organisations struggle to keep up with the changes brought by digitalization. Moreover, organisations often struggle to attain ‘Top of Mind Awareness’ when faced with all the digital noise which we see online.

To help our clients attain their marketing aims using online means, we offer a wide range of digital marketing services. Digital marketing in itself is a huge segment where the client and the service provider need to be on the same page. This could start from redesigning the web page, re-writing content on the client page, to optimising the listing on various search engines that are commonly used.

Digital marketing is an evolving process and often when the desired results are not achieved, we would need to change the strategies and tactics to get the required Return of Investments from the digital marketing budget.

These services include:

  • Flyers for sailing schedules
  • E-mail campaigns and enquiry generation
  • Search Engine Optimisation for websites
  • Social Media Marketing
  • SWOT Analysis & Market Feasibility Study